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Insurances Accepted

Most providers accept the following insurances: 

  • Aetna

  • Anthem Blue Cross Blue Shield 

  • Out-of-Network Benefits 

  • Cigna

  • Optum

  • Oscar 

  • United Healthcare 

  • United Oxford

Charlotte also accepts the following insurances: 

We have partnered with Mentaya to help clients use their out-of-network benefits to save money on therapy. Use this tool above to see if you qualify for reimbursement for our services.

To verify your insurance and begin working with Charlotte, please visit Headway

Self Pay Investment

Because your mental health is an investment worth making. 

Cherokee Rose offers four levels of providers, with fees structured based on experience.

Provider Level

Graduate Intern

Pre-Licensed / Master's Level

Associate Licensed Clinician

Fully Licensed Provider

Specialized Services

Typical Credentials

Practicum or internship student (MAC/MFT/MSW)

Master's degree, not yet associate licensed

LAPC, LMSW, AMFT (under supervision)

LPC, LCSW, LMFT

Couples, trauma, EMDR, perinatal experts

Sliding Scale Option

Yes 

Yes 

Yes 

Limited availability

Case-by-case

Service Type​

Consultation- 15 min

Initial Assessment – Individual (60 min)

Initial Assessment – Couples (75–90 min)

Individual Therapy – 60 min

Individual Therapy – 45 min

Individual Therapy – 30 min

Couples/Family Therapy – 60 min

Couples/Family Therapy – 90 min

Support Groups (per session)

Workshops (per session or event)

Fully Licensed ​​

Free

175

200

150

130

100

165

200

40–60

75–150

Associate Licensed

Free

150

175

125

110

85

140

175

30–50

60–125

 Master's Level

Free

100

125

80

70

55

95

125

25–40

40–100

Graduate Intern 

Free

75

100

60

50

40

75

100

15–25

20–75

Services & Rates: Services

Adjusted Self Pay Rates

First Aid

For those on the front lines

15% off regular self pay rates

This discount is for our self-pay first responders, military personnel, educators, and fellow medical or mental health providers. Your work is invaluable, and we believe you deserve a financial break because you often don’t get the recognition—or compensation—you truly deserve. Valid identification is required to apply the discount.

Softball Game

Sliding Scale

Investments Vary

We understand that finances can be a barrier, and want to ensure therapy is accessible to everyone. Sliding scale pricing, based on income, is available for self-pay clients with an approved application. A limited number of spots are offered. Contact me for more details and to request an application. Proof of income is required.

Services & Rates: Services

Choosing to pay out of pocket for therapy instead of using insurance offers significant benefits, particularly in the quality of care and personal privacy. Here’s why:

​

✅ No Insurance Restrictions – Insurance companies often dictate the length, frequency, and even type of therapy you can receive. With self-pay, therapy is tailored to your needs—not an insurance company’s rules.

✅ More Privacy & Control – Insurance requires a mental health diagnosis to cover therapy, which becomes part of your permanent medical record. Self-pay eliminates this requirement, allowing you to seek support without unnecessary labels or concerns about future impacts (e.g., life insurance, job applications, security clearances).

✅ Access to the Right Therapist – Many skilled and specialized therapists do not accept insurance due to low reimbursement rates and excessive paperwork. Self-pay allows you to choose the best therapist for you, rather than being limited to in-network providers.

✅ Truly Client-Centered Care – In self-pay therapy, decisions are made between you and your therapist, not dictated by an insurance company’s policies. You get to decide what your therapy looks like, for as long as you need it.

 

For those who want flexible, high-quality mental health care without restrictions, self-pay is often the best investment in long-term well-being.

Getting Started

Tips and Info

Getting Started: Text

Client Portal

Your client portal is easy to access to fill out paperwork, make payments, upload documents, send secure messages, schedule new appointments, and view scheduled appointments.

Tips for Telehealth

You are responsible for confidentiality and connection on your end, so here are some tips to help make it the best experience possible.

  • Find a quiet and secluded place in your house where no one will bother you

  • Wear headphones with a microphone to assist with confidentiality and feedback

  • Make sure you are in a private location and not in a public place

  • Ensure a strong WIFI connection or plug directly into your internet box for best results

  • Make sure you are on a secure and private WIFI connection and not a public connection if available/possible

  • In case of technical difficulties, make sure you and your therapist have discussed a preferred back up plan

Contact Us

6789955796

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Getting Started: Contact

“Whether you think you can, or you think you can't – you're right.”

Henry Ford

Getting Started: Famous Quote

Address

102 Mary Alice Park Rd. Ste. 601

Cumming, GA, 30040

Online in Georgia

678-995-5796

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Office Hours

Mon - Thur

9:00 am – 5:00 pm

Friday

9:00 am – 2:00 pm

Closed on Weekends and Holidays

*By appointment only. Availability varies by provider

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